Report suspected fraud
If you’ve noticed an unauthorized data manipulation or fraudulent transactions in your Fidor account, please contact our emergency hotline or send us an email immediately.
You can contact our emergency account-blocking hotline from Monday to Friday from 08:00 am to 06:00 pm via +49 89 18 90 85 454.
Click on the button below to open an email template. Fill in your data and send it off. Or send an email to firstname.lastname@example.org.
Emails that reach us in this way will be given preferential treatment - this can save you valuable time in the event of fraud.
Please note that we can only consider inquiries about suspected fraud reports on your account. For all other concerns, please contact our customer service directly.