What we do to protect and support you
Fidor Bank has secure procedures for transferring funds to and from bank accounts that verify the identity of our customers - and the bank. We recommend investors seek professional advice before making investment decisions. If necessary, check the offer in consultation with other financial institutions with which you are already a customer, or take it to your local consumer advice center.
We are required to report attempted fraud, in accordance with the German Money Laundering Act, to the Financial Intelligence Unit (FIU), the central office for financial transaction investigations and suspicious activity reports.
Below we have compiled some links for you. Here you will find further information on the criminals' latest scams:
BaFin - How to detect investment scams
BaFin - Current information for consumers
BKA - Current warnings
If you are aware of potentially fraudulent activity where you believe someone may be impersonating Fidor Bank, any information you provide may be useful to us. These details support our own investigations and reporting to regulators. They can provide evidence to help us block fake websites, email domains and social media accounts. Please send an email with any suspicious communications you have received as attachments to email@example.com. Unfortunately, we will not be able to share the results of the investigation with you.
For more information, please visit the Fidor Security page.