Authentication with a second factor
According to the new Payment Services Directive, there is now an obligation to confirm
each login in banking by a second factor.
In order to make the banking login even more secure and comfortable, we have switched to an authentication method via our Fidor Smart Banking App, also known as the pushTAN procedure.
What you will need for the Switchover:
- Installation of the latest version of the Fidor Smart Banking App on your Smartphone.
- Ensure that Push-notifications are set to active via your device settings on your smart phone.
Device Binding: Linking your Smartphone with Fidor Smart Banking.
Are you already using our Fidor Smart Banking App today?
If so, no further steps are necessary, you've received the update automatically.
There will be no change in the existing mTAN process if you are not using a smart phone but a regular mobile phone.
Below you will find further information what is required for the switch and how to confirm your login. For this purpose, we have compiled some FAQ around our verification processes as well as a short demo video to guide you through: