Contact

Looking for a contact?
Our Customer Service
will be pleased to help.

Email:     info@fidor.de

Tel.:*         +49 89 189 085 233

Fax:         +49 89 189 085 199

 

Address: Fidor Bank AG, Sandstraße 33, 80335 Munich ​

*Our customer service is only available in German.

Email:     geschaeftskonto@fidor.de

Tel.*:         +49 89 189 085 300

Fax:         +49 89 189 085 399

 

Address: Fidor Bank AG, Sandstraße 33, 80335 Munich

*Our customer service is only available in German.

The following numbers are available for you around the clock. Report your loss immediately!

Within Germany: Telephone: 116 116; outside Germany: telephone: +49 116 116 or
+49 30 40 50 40 50

The 116 116 blocking emergency call can be called free of charge in Germany.
The amount of fees from abroad depends on the prices of the respective foreign provider.

If you’ve noticed an unauthorized data manipulation or fraudulent transactions in your Fidor account, please contact our emergency hotline or send us an email immediately. 

You can contact our emergency blocking hotline Monday to Friday from 08:00 am to 06:00 pm by calling +49 89 189 085 454.*

*Our customer service is only available in German.

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