If you currently have a physical card and would like to have a digital card in the future, you can easily cancel your existing card in online banking or in the Fidor Smart Banking App and then order a new digital card.
To do this, go to the "Kartenverwaltung" tab in the app and click on "Karte dauerhaft sperren ". You can then order your new digital card in the app by clicking on "Karte bestellen" in the “Kartenverwaltung" tab.
In online banking you can cancel your old card, if you click in the section "Einstellungen" on "Kartenverwaltung", then on “Kündigen / Sperren” and then on “Karte kündigen”. In the next step you can order a new digital card, if you go to the section “Cash Manager” and click on “Karten” and then on “Jetzt bestellen”.